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CRM Support & Sales Enablement Agency

CRM support & sales enablement agency - Experts in sales digitalization that boosts your growth

 

Sales digitalization is a major challenge for many companies when it comes to prospecting, generating effective conversations, closing deals, and building customer loyalty. At Markentive, we believe CRM is the foundation for a company's sales success. Your CRM system must not only be set up properly, but also allow you to manage complex sales in a digital environment: precise dashboards, adoption, automated emails and price quotes, and much more.

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Our CRM support & sales enablement offers
are suitable for your company if

  • You want to set up a CRM software and make sure it is used by your company
  • Your sales teams are passive and miss out on deals
  • You do not have sufficient visibility on individual and collective performance and your revenue is insufficient!
  • You lack the know-how to train your sales teams and detect typical points of sales friction
  • Your sales teams have low levels of productivity and spend much of their time on non-sales related tasks
  • You just set up a CRM such as HubSpot and the project is not going as planned

Our experts turn your CRM software and sales teams into drivers of predictable and scalable growth

Markentive does not contact your prospects for you. Instead, we make sure you get vital information in real time and can easily initiate targeted sales actions. A sales team is expensive! Would you like to increase productivity by 10, 20, or even 30%? It's possible with sales enablement techniques and a well-used CRM. Our job is to make sure you know exactly where you stand with your anticipation, forecasting, responsiveness, productivity, automation, and performance.

Trust us with your digital needs
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Our approach to CRM support & sales enablement, applied to your business

A custom approach for an "augmented" sales team

1

Pre-sales: Choose the right digital approach

An account manager sits down with you to discuss your situation, your offer, the organization of your team, and your business goals to determine the most suitable support option. If your needs are complex and still in the planning stages, we can provide you with consulting services before the support that is described here. And if you do not yet have a CRM or wish to replace your current system, we can offer you a "Start" sales offer (Build).

2

Kickoff of your CRM & sales support and action plan

We look forward to working with you! After collecting all the available documents and sending you the preparation file, we'll organize a kickoff (project launch workshop). During this workshop, we'll discuss your project and create a plan of action based on the priority actions for boosting the growth of your business. We set up project management and roadmap visualization tools to make our communication smooth and efficient.

3

Managing and adjusting your CRM system

Depending on the initial assessment, Markentive consultants will adjust your CRM to ensure it is best configured for your sales processes. Not to mention easy to use! You'll benefit from well-organized data by way of various standard or custom objects, efficient dashboards, and just the right governance. We also provide adjustments to configurations, native third-party or API integrations, and much more. Markentive makes sure your CRM grows with you.

4

Successful adoption and change management

A "best in class" CRM is a good start. But even the best CRMs are worthless if nobody uses them! How can you rely on data that is not produced in the same way or only 80% complete? Markentive has developed tools and processes to improve the adoption and use of your CRM system (help desk and support). It is vital that you maximize these investments. After all, CRMs are not cheap, and neither is the time of your teams.

5

Implementation of sales enablement techniques

Looking to go a little further? If so, then sales enablement is for you! By providing your sales reps with dynamic email templates enhanced by personalization tokens, appointment links, quoting software, and automated follow-up tasks, we help you gain in productivity and performance each and every week. Imagine the potential impact of these improvements by recalling the number of interactions your sales reps currently have on a daily basis.

6

Monthly & quarterly reports

As part of our continual improvement process, we meet with you and create reports on a monthly and quarterly basis to review your major developments and statistics. We identify areas for improvement and indicate your adoption rate and the impact of the sales enablement actions.

Our sales performance support offers

Three offers to transform your CRM into a "growth factory"

"Start" offer to get the most out of your CRM

A flexible, renewable, 3-month support offer.
Each week, your consultant helps you fine-tune the configuration of your CRM and improve the performance and productivity of your sales team.

  • Strategic support & execution (1 language)
  • Adjustments to configurations
  • User onboarding and offboarding
  • User help desk
  • CRM integration (native) with third-party tools
  • Creation of business dashboards
  • Creation of adoption dashboards
  • Non-content related sales enablement actions (meeting links, sequences, email templates, task automation, etc.)
  • Project management & monthly reports
Starting at
7 500 euros (excl VAT)*
*per quarter (maximum of 10 users)

"Advanced" offer to revolutionize your sales system

A flexible, renewable, 3-month support offer.
Each week, your consultant helps you fine-tune the configuration of your CRM and improve the performance and productivity of your sales teams.

  • Strategic support & execution (1 or more languages)
  • Adjustments to configurations
  • User onboarding and offboarding
  • User help desk
  • CRM integration with third-party tools
  • Specific API development
  • Creation of business dashboards
  • Creation of adoption dashboards
  • Sales enablement actions (meeting links, sequences, email templates, task automation, etc.)
  • Project management & monthly reports
Starting at
15 000 euros (excl VAT)*
*per quarter (maximum of 30 users)

"Custom" offer for ambitious projects

A custom & year-long project to meet your changing needs.
Each week, your consultant helps you turn your CRM and sales team into a genuine growth engine. With this offer, we can plan an ambitious project for complex sales cycles or large teams in an international environment. This personalized offer may also include growth and marketing actions.

  • As needed
Starting at
100 000 euros (excl VAT)*
*per year

With our experts, stop doing,
, start

Contact one of our consulting experts or send us a request for a proposal

Contact us
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What are the keys to a successful CRM?

Your CRM contains all the data on your customers and prospects (at least it should!). It is therefore important that your data model be based on the main objects (contacts, accounts, opportunities) so your reports are effective and you can easily manage attribution, prospecting, and even the targeting of your marketing campaigns. If your CRM is up to date, this is usually a sign of a good adoption rate and adequate change management facilitated by the implementation of sales enablement initiatives or at the very least a follow-up process.

Which CRM tools does Markentive use?

Markentive helps customers with software such as Zoho, Salesforce, and Pipedrive, but HubSpot is our main area of expertise. Contact us for more information!

What is sales enablement?

Sales enablement is a set of tools, practices, tips, and tricks to make your sales team as efficient and productive as possible. At Markentive, we usually start by keeping time-consuming actions to a minimum by creating email templates, appointment links, and various automation actions. We help your sales reps become responsive and focused on value-added tasks by creating a user-friendly interface with relevant notifications and reminders. In a digital ecosystem, sales enablement actions significantly increase your ability to achieve your goals (especially if your team is large and the optimizations affect several of your reps).

What kind of results can we expect from CRM support and sales enablement?

It depends on your starting point. Our goal is to provide you with access to the most important dashboards and allow you to initiate targeted sales actions quickly. It is not uncommon for companies to see a 15 to 50% increase in salesperson productivity (several hours per salesperson per day) thanks to sales enablement! The other thing to consider is the impressive relevance and accuracy of your reports, which are bolstered by a good adoption rate. These reports save you precious time and allow you to lead sales meetings and make informed decisions. You stop making rash decisions and enjoy greater control over your investments.

Why should we choose Markentive to help us with our CRM?

We not only specialize in marketing, but also consulting and software integration. This makes us uniquely qualified to understand our customers and their sales & marketing applications. Trained in lead generation and prospecting issues, our consultants can provide you with a CRM system that helps your salespeople instead of being a constraint. Given your overall investment in sales (salaries, tools, expenses), maximizing the productivity and effort of your teams is essential! Markentive was one of the first 10 companies in the world to be granted "HubSpot Advanced Sales Enterprise Implementation" certification after helping more than 50 customers with HubSpot in France and abroad.